Jacob Whipkey
Summary
Dependable anywhere I am needed and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Food Runner
Airlie Conference Center
10.2018 - 03.2020
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Cashier
Buffalo Wild Wings
10.2020 - 03.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Car Washer
Country Chevrolet
06.2021 - 04.2022
- Enhanced customer satisfaction by providing thorough and efficient car washing services.
- Increased repeat business by maintaining a high level of attention to detail and quality workmanship.
- Streamlined the car washing process for improved efficiency and reduced wait times for customers.
- Ensured a safe working environment by adhering to all safety protocols and guidelines.
Carpenter
Tamarack Properties LLC
04.2022 - 01.2023
- Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
Landscaper
H & H Landscaping
03.2023 - 12.2023
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Collaborated with architects, designers, and construction teams to develop comprehensive landscaping plans for residential and commercial properties.
Education
High School Diploma -
Fauquier High School
Warrenton, VA05.2021
Skills
- Staff Management
- Customer Service
- Heavy Lifting
- Maintaining Equipment
- Table Setting
- Safe Food Handling
- Kitchen Support
- Food Delivery
- Table Bussing
- Server Support
- Beverage Preparation
- Menu Memorization
- Training and Mentoring
- Teamwork and Collaboration
- Ability to Preform Under Pressure
Timeline
Landscaper
H & H Landscaping
03.2023 - 12.2023
Carpenter
Tamarack Properties LLC
04.2022 - 01.2023
Car Washer
Country Chevrolet
06.2021 - 04.2022
Cashier
Buffalo Wild Wings
10.2020 - 03.2021
Food Runner
Airlie Conference Center
10.2018 - 03.2020
High School Diploma -
Fauquier High School