Jacobo Florez
Weston,Florida
Summary
I'm 19, I was born in Bogota, Colombia, where I completed a significant part of my school education. In 2017, my family and I relocated to Santa Marta, where I finished school, while studying, I worked in a restaurant called Tsuki. Currently, I work at a Mexican food establishment, where I excel in my exceptional communication skills with people. I am acknowledged as a great collaborator and consider myself to possess emotional intelligence and empathy. My organized approach is evident in both my professional and personal life.
Overview
1
1
year of professional experience
Work History
Cashier
Entre Cuates
08.2023 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restaurant Waiter
Tsuki
02.2023 - 06.2023
- Answered customers' questions, recommended items, and recorded order information.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Colegio Bilingue Santa Marta
SANTA MARTA, MAGDALE06.2023
Skills
- Product Restocking
- Customer Assistance
- Returns Processing
- Product Recommendations
- Conflict Resolution
I can speak Spanish and English
- Spanish: Spanish is my native language as I am originally from Colombia, a South American country.
- English: I acquired fluency in English through my bilingual education in school.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
Entre Cuates
08.2023 - Current
Restaurant Waiter
Tsuki
02.2023 - 06.2023
High School Diploma -
Colegio Bilingue Santa Marta
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