Jacoby Addie
Riviera Beach
Summary
Dynamic and results-driven professional with a strong background in customer service at Home Depot. Proven ability to enhance customer relations through effective communication and problem resolution. Skilled in time management and maintaining operational efficiency, consistently fostering a positive shopping experience that encourages repeat business.
Overview
4
4
years of professional experience
Work History
Cashier
Home Depot
Palm Beach Gardens, FL
07.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to ensure smooth store operations.
- Trained new cashiers on register procedures and customer service standards.
- Adhered to safety protocols and ensured a clean, organized checkout area.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Team Member
Five Guys
Jupiter, FL
06.2024 - 07.2024
- Monitored inventory levels of ingredients and supplies, reporting shortages to management promptly.
- Followed safety protocols and guidelines to ensure a secure working environment for all staff.
- Adapted quickly to changing tasks and priorities in a fast-paced retail environment.
- Learned all required tasks quickly to maximize performance.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Team Member
Mrs Field's Cookies
Palm Beach Gardens, FL
11.2022 - 08.2023
- Prepared cookie dough and baked products according to established recipes and quality standards.
- Assisted in maintaining cleanliness and organization of workstations and baking areas.
- Operated kitchen equipment, including mixers, ovens, and packaging machines, ensuring proper usage.
- Collaborated with team members to fulfill customer orders efficiently during peak hours.
- Engaged with customers to provide product information and enhance overall shopping experience.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma -
William T. Dwyer High School
Palm Beach Gardens, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer relations
Timeline
Cashier
Home Depot
07.2024 - Current
Team Member
Five Guys
06.2024 - 07.2024
Team Member
Mrs Field's Cookies
11.2022 - 08.2023
High School Diploma -
William T. Dwyer High School