Jacorria McDaniel
Fairfield,AL
Summary
Dynamic professional with a proven track record in customer service excellence and cash handling, honed at T-Mobile and other esteemed companies. Expert in resolving high-stress situations with patience and empathy, enhancing customer loyalty. Skilled in inventory control and proficient in software, demonstrating a strong work ethic and integrity.
Overview
2025
2025
years of professional experience
Work History
Cashier/Customer Service
Piggly Wiggly
Manufacturing Production Associate
Kamtek Magna Cosma
Order Picker
Salon Centric Warehouse
Customer Service Representative
T-Mobile
08.2023 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
Education
A.H. Parker High School
Birmingham, AL05.2016
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Attention to detail
- Inventory control
- Decision making aptitude
- Product recommendations
- Order verification
- Reports and documents
- Point of sale proficiency
- Fraud prevention awareness
- Loss prevention
- Proficient in software
- Sales techniques mastery
- Report preparation
Timeline
Customer Service Representative
T-Mobile
08.2023 - 04.2024
Cashier/Customer Service
Piggly Wiggly
Manufacturing Production Associate
Kamtek Magna Cosma
Order Picker
Salon Centric Warehouse
A.H. Parker High School
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