Jacquelyn ''Jacq'' Jones
Abilene,TX
Summary
Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
West Texas Rehabilitation Center
05.2022 - Current
- Facilitated recruitment processes, including job postings, and attending career fairs.
- Oversaw the coordination of employee onboarding and orientation activities, ensuring a smooth transition into the organization.
- Managed employee records and maintained compliance with regulatory requirements.
- Assisted in performance management processes, supporting staff development initiatives.
- Collaborated with management on strategic planning initiatives to align HR goals with organizational objectives.
- Maintained human resources information system and kept employee files up to date and accurate.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Assisted with benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
- Supported employee relations by organizing company-wide events to boost morale, encourage team building, and to cultivate a welcoming and inclusive work culture.
- Supported leadership development initiatives, contributing to growth of high-potential employees.
- Increased HR department efficiency by digitizing employee records and documentation.
- Enhanced communication by setting up regular HR newsletter.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Devised hiring and recruitment policies for a 400-employee company.
Public Relations Coordinator
Abilene Recovery Council, Prevention Resource Center
11.2016 - 05.2022
- Create thoroughly detailed monthly reports with back up documentation for support and accuracy
- Assist agency and other organizations with risk assessment for mental health and substance use
- Facilitates the Texas Health and Human Services Region 2 Epidemiological Workgroup
- Serves as training coordinator for 30 counties in Texas Health and Human Services Region 2
- Planned, conducted, and executed the Collaborating to Combat a Crisis Symposium which targeted opioid use and Opioid Use Disorder for 175+ attendees. Received proclamation from Mayor.
- Lead Epidemiological Workgroup, Area Health Education Center, West Central Texas Law Enforcement Academy, Mental Health America, and other agencies to host Collaborating to Combat a Crisis Symposium regarding opioid use
- Coordinated Maternal Opioid Morbidity Study (MOMS) with University of Texas San Antonio Health Science Center to recruit individuals in Abilene, TX
- Facilitated and attended county specific Community Resource Coordination Group meetings for youth, adults, and families
- Implemented Positive Action youth prevention curriculum
- Content creator for media and social media posts as well as public service announcements
- Participated in multiple television interviews regarding substance use issues within community
- Research and collect data using multiple data collection sites for educational trainings
- Created and delivered multiple presentations to organizations (teachers, Airmen, oilfield businesses, Fire Department of Dyess AFB)
- Liaised with theTexas Department of Public Safety to provide Naloxone/Narcan kits to 150+ troopers
- Collaborated with Dyess AFB and Fire Department of Dyess AFB to provide Narcan kits
- Assist with facilitating tobacco compliance checks for all of Texas Health and Human Services Region 2
- Assist with budget management on a quarterly basis
- Utilize multiple Microsoft Office applications for daily work functions
- Collaboration and coordination with several agencies for community and inter agency collaboration and education through data dissemination
- Correspond with several local, state, and federal agencies to discuss services needs
- Assist Program Director with detail and accuracy for monthly, quarterly, and yearly reports
- Assist Program Director with determining course of action for prevention programs
Administrative Assistant
Hirschfeld Industries (Now W&W/AFCO Steel)
07.2015 - 04.2017
- Reviewed, corrected, and submitted timesheets for 80+ employees using company software.
- Reviewed applications for completion, scheduled interviews, and conducted new hire orientation.
- Screened and distributed phone calls.
- Scheduled meetings, medical evaluations, and workers comp appointments for employees
- Maintained adequate supplies for entire location, as well as tracking and validating shipped material, tools, and supplies
Office Assistant
US NDI
08.2013 - 06.2015
- Managed reception area, greeted visitors, responded to telephone and in-person requests for information
- Designed electronic file systems and maintained electronic and paper files
- Made copies, sent faxes, and handled all incoming and outgoing correspondence
- Organized files, developed spreadsheets, and scanned documents for electronic filing
- Managed daily office operations for 20+ employees as well as maintenance of equipment
- Designated Employer Representative who scheduled DOT drug screenings and maintained compliance with DOT regulations
- 40 hours per week
Office Assistant
Eagle NDT
12.2012 - 08.2013
- Utilized Wolfe Pak software to input payroll, Accounts Receivable, and Accounts Payable for sister firm.
- Billed invoices for services rendered.
- Answered and screened phone calls while directing to appropriate personnel.
- Greeted guests, maintained a clean and organized reception area.
Accounting Assistant
Abilene Teachers Federal Credit Union
07.2010 - 12.2012
- Responsible for managing ATM machine balances for all locations.
- Assisted members with account inquiries and discrepancies.
- Assisted credit union staff with research regarding member accounts.
- Processed credits and debits through Automatic Clearing House.
Education
High School Diploma -
Cooper High School
Abilene, Texas06-2010
Skills
- Proficient in Microsoft Office and G-Suite
- Steady problem solver
- Meticulous attention to detail
- Strong interpersonal skills
- Reliable and time sufficient
- 65 WPM typing speed
- Maintains confidentiality
- Recordkeeping
- Benefits and payroll coordination
- Background checks
- Report generation
- Training programs
- Leadership development
Certification
- CPR/AED/First Aid Certified
- Certified in Narcan Administration
- Mental Health First Aid
- ASK About Suicide to Save A Life (ASK)
Timeline
Human Resources Coordinator
West Texas Rehabilitation Center
05.2022 - Current
Public Relations Coordinator
Abilene Recovery Council, Prevention Resource Center
11.2016 - 05.2022
Administrative Assistant
Hirschfeld Industries (Now W&W/AFCO Steel)
07.2015 - 04.2017
Office Assistant
US NDI
08.2013 - 06.2015
Office Assistant
Eagle NDT
12.2012 - 08.2013
Accounting Assistant
Abilene Teachers Federal Credit Union
07.2010 - 12.2012
High School Diploma -
Cooper High School