Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Bos

Pharmacy Technician
Zephyrhills ,FL

Summary

Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in optimizing workflow and enhancing patient care. Skilled in medication dispensing and insurance billing, I excel in problem-solving and maintaining confidentiality. Recognized for reducing prescription wait times and fostering strong patient relationships through exceptional service and attention to detail.

Offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills in Pharmacy technician role.

Developed strong organizational and data management skills in fast-paced pharmaceutical environment. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.

Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.

Diligent Pharmacy Technicain with solid background as Pharmacy Technician. Demonstrated ability to assist pharmacists in preparing medications and managing inventory efficiently. Proven track record of maintaining precise records and ensuring compliance with regulations.

Overview

21
21
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
09.2004 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • I’m Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Coordinated verification and filling of more than 250 daily prescriptions in high-volume CVS pharmacy environment.

Education

High School Diploma -

South Glens Falls High School
South Glens Falls, NY

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Supply restocking
  • Pharmacy ethics
  • HIPAA
  • Labeling accuracy

Timeline

Pharmacy Technician

CVS Pharmacy
09.2004 - Current

High School Diploma -

South Glens Falls High School
Jacqueline BosPharmacy Technician