Jacqueline De Leon-Iraheta
Clinical Medical Assistant
Victorville,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
1
1
Certification
1
1
Language
Work History
Transit Bus Operator
Keolis Transit
05.2024 - 07.2025
- Operated with safety and skill to avoid accidents and delays.
- Accepted and processed fares.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Caregiver
In Roads
11.2023 - 05.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Delivery Driver
PDQ Logistics (Amazon)
12.2022 - 09.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
Medical Back Office Clerk
Inner Images
07.2019 - 08.2020
- Performed medical records management, including filing, organizing and scanning documents.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Ultrasound Student
Beverly Tower Wilshire Imaging Center
09.2014 - 01.2015
- Demonstrated exceptional attention to detail in documenting exam findings, facilitating accurate diagnosis and treatment planning.
- Promoted a safe work environment through proper equipment maintenance, troubleshooting technical issues as needed, and reporting any malfunctions promptly for resolution.
- Facilitated timely completion of cases by accurately entering patient information into electronic health records systems and managing appointment schedules efficiently.
- Adhered to strict confidentiality standards while managing sensitive patient information, ensuring HIPAA compliance and maintaining patient trust.
- Maintained a clean and organized work environment, adhering to strict infection control protocols for patient safety.
Ultrasound Student
Dr Paul Baylon
07.2014 - 09.2014
- Ensured compliance with all regulatory standards by regularly reviewing current guidelines and maintaining up-to-date knowledge of industry best practices.
- Increased department efficiency by mastering various ultrasound modalities, allowing for greater scheduling flexibility.
- Obtained essential information from patients, medical records and previous exams for clinical correlation.
- Complied with HIPAA regulations while maintaining familiarity with technology and safety changes for self, patients and visitors.
- Performed ultrasound scans and provided direct patient care after proper confirmation of study and patient identification.
Education
Certificate - CMA
US Colleges
Victorville 05.2001 -
Associate of Applied Science - Diagnostic Medical Sonography
CBD College
Los Angeles, CA 05.2001 -
John Marshall High School
Los Angeles, CA04-2012
Skills
Customer service
Front office management
Telephone etiquette
Patient-focused care
Medical terminology
Data entry
HIPAA compliance
Certification
Cpr Adult/child/infant
Timeline
Transit Bus Operator
Keolis Transit
05.2024 - 07.2025
Caregiver
In Roads
11.2023 - 05.2025
Delivery Driver
PDQ Logistics (Amazon)
12.2022 - 09.2023
Medical Back Office Clerk
Inner Images
07.2019 - 08.2020
Ultrasound Student
Beverly Tower Wilshire Imaging Center
09.2014 - 01.2015
Ultrasound Student
Dr Paul Baylon
07.2014 - 09.2014
Certificate - CMA
US Colleges
05.2001 -
Associate of Applied Science - Diagnostic Medical Sonography
CBD College
05.2001 -
John Marshall High School
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