Jacqueline Gonzalez-Cruz
ABC Supply Co. Inc.
Shepherd,TX
2
Languages
8
years of professional experience
Adaptable professional with a solid background in sales and customer service. Known for exceptional attention to detail and effective problem-solving skills, dedicated to ensuring customer satisfaction and operational efficiency.
Work History
Inside Sales Representative
7 Years 2 Months- Determining customers' needs and recommending appropriate products and solutions.
- Following a product/supply checklist for each customer's job and upselling additional products and supplies.
- Answering telephones and entering sales orders.
- Accepting payment and applying it to the appropriate customer account.
- Coordinating customer pickups with the warehouse.
- Following up on deliveries to ensure materials arrived on time with all items accounted for.
- Reordering products to keep the store and warehouse shelves well stocked.
- Addressing and resolving service concerns, should they arise.
Shift Leader
2 Years 2 Months- Greeting customers in the restaurant or drive-thru, taking and ringing up orders, handling payment and thanking customers.
- You'll also prepare and store ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment.
- Being friendly and helpful to customers and co-workers.
- Meeting customer needs needs and taking steps to solve food or service issues.
- Having a clean and tidy appearance and work habits.
- Communicating with customers, teammates, and managers in a positive manner.
Education
High School Diploma
Skills
Customer relationship management
Customer service
Positive demeanor
Product knowledge
Relationship development
Superior organizational skills
Sales order processing
Client support
Adept multi-tasker
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Inside Sales Representative
ABC Supply Co. Inc.
04.2019 - 06.2026Read More
Shift Leader
Taco Bell
06.2018 - 08.2020Read More
Shepherd High School
High School Diploma
Read More