Jacqueline Grau
Miami
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Supportive Team Lead with 3 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.
Overview
6
6
years of professional experience
Work History
Team Lead
La Petite Academy Inc.
Miami, FL
01.2024 - Current
- Supervised daily operations to ensure adherence to educational standards and safety protocols.
- Trained and mentored staff on curriculum implementation and classroom management techniques.
- Implemented strategies to improve student engagement and learning outcomes in classroom settings.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Emergency Registrar
HCA Healthcare Inc.
Miami, FL
09.2022 - 03.2024
- Managed patient intake processes, ensuring efficient triage and prioritization of care.
- Documented patient histories and symptoms accurately, enhancing treatment plans and care continuity.
- Led quality improvement initiatives focusing on enhancing emergency response processes and patient outcomes.
- Developed streamlined communication strategies between departments to reduce wait times and improve satisfaction.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Lead Teacher
La Petite Academy Inc.
Miami, FL
10.2019 - 09.2022
- Developed and implemented age-appropriate curriculum enhancing student engagement and learning outcomes.
- Collaborated with parents to discuss student progress, addressing concerns and promoting a supportive learning environment.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Helped students explore concepts with engaging, learning-focused activities.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Education
High School Diploma -
John A. Ferguson Senior Highschool
Miami, FL05-2019
Skills
- Attention to detail
- Customer focus
- Conflict resolution
- Quality control
- Schedule management
- Strategic planning
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Team Lead
La Petite Academy Inc.
01.2024 - Current
Emergency Registrar
HCA Healthcare Inc.
09.2022 - 03.2024
Lead Teacher
La Petite Academy Inc.
10.2019 - 09.2022
High School Diploma -
John A. Ferguson Senior Highschool