Jacqueline Grave
Summary
Experienced in conducting comprehensive file reviews and ensuring file compliance for healthcare professionals at both CDC and state levels. Developed a strong proficiency as a credentialing specialist. Exceptional relationship-building abilities, problem-solving skills, and effective communication consistently contribute to successful outcomes. Actively seeking a growth-oriented position that offers room for advancement to continue utilizing expertise and drive further success.
Overview
13
13
years of professional experience
Work History
Nurse Recruiter
GrapeTree Medical Staffing
06.2023 - Current
- Utilized advanced search techniques within company databases to identify passive candidates for hard-to-fill nursing roles.
- Conduct regular follow-ups with placed candidates to ensure job satisfaction, gather feedback, and address any concerns effectively.
- Improved time-to-fill metrics by closely monitoring the performance of various recruitment channels and adjusting strategies accordingly.
- Maintained a high level of confidentiality regarding sensitive candidate information, upholding professional standards and ethical practices in the nursing recruitment field.
- Implemented applicant tracking systems to efficiently monitor candidate progress throughout the recruitment process.
- Assist nurses and CNA's with license verification processes and credentialing requirements, facilitating seamless transitions into new roles.
Supplier Partner Manager
GrapeTree Medical Staffing
01.2022 - 06.2023
- Ensure partnership goals and expectations are clearly outlined.
- Effectively communicate via phone calls and email.
- Organize past, present , and future partnership inquires & communication for internal management to review at their convenience.
- Train newly partnered agencies on utilizing our programs , introduce them to their new point of contact, and continue to monitor agency for up to 6-months after partnership is secured.
- Discuss details such has Non-Disclosure Agreements, Master Staffing Agreements and revenue growth month over month.
- Developed strong relationships with external organizations, leading to increased client satisfaction and coverage.
Credentialing Specialist
GrapeTree Medical Staffing
03.2018 - 01.2022
- Demonstrated excellent problem-solving skills when confronted with complex issues or discrepancies during the credentialing process.
- Collaborated with healthcare professionals to gather necessary information for accurate credentialing decisions.
- Ensured compliance with industry standards by regularly updating policies and procedures related to credentialing.
- Conducted thorough background checks and primary source verifications to uphold high standards of care.
- Managed credentialing files with strict adherence to confidentiality and privacy laws, ensuring secure handling of sensitive information.
Central Scheduling
Sanford Worthington Medical Center
04.2016 - 03.2018
- Served as central point of contact for all outside clinics and hospitals needing to coordinate internal testing
- Organize files, receive and fill confidential physician orders, high volume of incoming calls and email from multiple departments and outside sources
- Maintain high patient confidentiality while providing exceptional communication to all internal and external staff as well as patients
Store Manager
Verizon Wireless-BeMobile
10.2011 - 04.2016
- Worked closely with the district manager to formulate and build the store brand
- Directed and supervised employees engaged in sales
- Received the highest customer satisfaction rating for Southwest Minnesota in October and November 2013 while maintaining the lowest employee turnover rate in 37 stores
Education
High School Diploma -
Sioux Valley-Round Lake-Brewster
Round Lake, MN01.2006
Skills
- High Nurse retention
- Team and Solo Contribution
- Proficient In Phone And Digital Communication
- Strategic Networking Skills
- Analytical Problem Solving
- Skilled in Daily Microsoft Applications
Timeline
Nurse Recruiter
GrapeTree Medical Staffing
06.2023 - Current
Supplier Partner Manager
GrapeTree Medical Staffing
01.2022 - 06.2023
Credentialing Specialist
GrapeTree Medical Staffing
03.2018 - 01.2022
Central Scheduling
Sanford Worthington Medical Center
04.2016 - 03.2018
Store Manager
Verizon Wireless-BeMobile
10.2011 - 04.2016
High School Diploma -
Sioux Valley-Round Lake-Brewster
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