Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Hall

Somerset,KY

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, referrals, insurance benefits and database administration.

Overview

8
8
years of professional experience

Work History

Receptionist

Extreme Prostetics
01.2014 - 12.2014
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Organized, maintained and updated information in computer databases.
  • Responded to inquiries from callers seeking information.

Receptionist/Insurance Verification Specialist

Women's Care Of Lake Cumberland
01.2011 - 12.2012
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Cultivated positive relationships with patients through professional demeanor and excellent interpersonal skills.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Receptionist

Lake Cumberland Women's Health Specialist
01.2007 - 04.2011
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Welcomed patients with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Organized, maintained and updated information in computer databases.

Education

Associate of Science - Surgical Technology

Somerset Community College
Somerset, KY

Skills

  • Referral Coordination
  • Multi-line telephone operation
  • Call Answering and Routing
  • Office equipment operations
  • Calendar Management
  • Organization skills
  • Scheduling appointments
  • Punctual and Reliable
  • Records Maintenance
  • Payment Processing
  • Data Entry
  • Information Protection

Timeline

Receptionist

Extreme Prostetics
01.2014 - 12.2014

Receptionist/Insurance Verification Specialist

Women's Care Of Lake Cumberland
01.2011 - 12.2012

Receptionist

Lake Cumberland Women's Health Specialist
01.2007 - 04.2011

Associate of Science - Surgical Technology

Somerset Community College

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Jacqueline Hall