JACQUELINE HALL
MISSOURI CITY,Texas
Summary
Enthusiastic Banking Center Manger eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Banking and Management and training in all aspects. Motivated to learn, grow and excel in Banking.
Overview
29
29
years of professional experience
Work History
Banking Center Manager
Prosperity Bank
Houston, TX
11.1999 - Current
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse
- Protected company assets with strategic risk management approaches
- Assessed employee performance and developed improvement plans
- Assessed budget plans and present costs to forecast trends and recommend changes
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches
Teller
Hibernia Bank
Shreveport, LA
06.1995 - 10.1999
- Upheld strict financial controls by keeping funds secure and accurately transferring monies
- Executed customer transactions, including deposits, withdrawals, money orders and checks
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions
- Identified sales opportunities and referred customers to branch partners in financial services
- Maintained balancing record with 98% rate of accuracy
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
- Coordinated daily cash reconciliation in high-volume location
- Rapidly and efficiently prepared customer and ATM cash and change orders
Education
Associate of Science - Sociology
Southern University At Shreveport
Shreveport, LASkills
- Team building
- Team management
- Business operations
- Problem resolution
- Team Development
- Talent Recruitment
- Audit preparation
- Banker mentoring
- Goal Setting
- Sales Leadership
- Banking operations
- Sales Coaching
- Customer experience management
- Quality controls
- Document Preparation
- Schedule Coordination
- Work Delegation
- Cash Flow Management
Timeline
Banking Center Manager
Prosperity Bank
11.1999 - Current
Teller
Hibernia Bank
06.1995 - 10.1999
Associate of Science - Sociology
Southern University At Shreveport