Jacqueline Hall
Jacksonville Beach,FL
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs. Ability to meet needs of patients in a personal and professional manner, with compassion.
Overview
20
20
years of professional experience
Work History
Supervisor
Southern Grounds
09.2025 - Current
- Coordinated team schedules and task assignments to optimize workflow efficiency.
- Implemented process improvements that enhanced productivity and reduced operational delays.
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on operational procedures and best practices.
- Coordinated shift schedules, optimizing staff coverage for peak efficiency.
- Monitored inventory levels, facilitating timely restocking to meet production demands.
- Resolved customer inquiries and concerns, maintaining high satisfaction levels during shifts.
Live-In Caregiver
Michael Hall
05.2024 - 07.2025
- Provided compassionate personal care and assistance to individuals with disabilities and chronic illnesses.
- Administered medications and monitored health conditions to ensure patient safety and well-being.
- Developed and maintained personalized care plans tailored to specific needs of clients.
- Assisted with daily living activities, including meal preparation, hygiene, and mobility support.
- Advocate for and attend over 150 doctor appointments
Teacher, speaker, & social media director
Xcellerate, LLC
07.2020 - 11.2023
- Teaching parts of week long courses about freedom in Christ
- Discipleship, prayer and Christ focused living
Insurance and EMR specialist
Dr. Monica Scheel Dermatology
01.2016 - 07.2017
- Insurance records, problem cases, follow up
- EMR all of the office records from paper to electronic
- Multiple phone lines, make appointments, sell products
- Implemented electronic health record systems to streamline patient data management and improve workflow efficiency.
- Coordinated follow-up appointments, ensuring continuity of care and adherence to treatment regimens.
- Oversaw inventory management of dermatological supplies, optimizing resource allocation and minimizing waste.
Office Manager
Lokahi Health Center
02.2014 - 12.2015
- Manage front office & EMR, scheduling, working w/doctors, patients, medical services, banking, balancing end of day
- Managing all orders for pharmacy, restocking, selling, multiple phone lines
- Managed vendor relationships, ensuring consistent supply of medical and office materials.
- Developed training programs for new staff, enhancing onboarding experience and team cohesion.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Seminar Speaker
Youth With a Mission & International Conferences
01.2006 - 06.2014
- Teaching missionaries
- Prayer & speaking with ministry leaders
- Leading staff retreats
Education
Masters - Theology Studied religions, theology & beliefs and nature of God
Faith Seminary
Tacoma, WASkills
- Doctors office work: Scheduling appointments, multiple phone lines, word documents skills, typing, 10 Key, pharmacy ordering and dispensing, inventory, purchase and sales, excellent customer service skills Worked as 24/7 caregiver for a transplant patient
- Attention to detail
- Decision-making
- Complex Problem-solving
- Inventory control
- Strategic planning
- Staff development
- Analytical thinking
Awards
In high school and university I finished all courses with honors. 2004-2017 we served in a missions organization and taught missionaries in Africa, Korea, Japan, China, Switzerland and the U.S.
Timeline
Supervisor
Southern Grounds
09.2025 - Current
Live-In Caregiver
Michael Hall
05.2024 - 07.2025
Teacher, speaker, & social media director
Xcellerate, LLC
07.2020 - 11.2023
Insurance and EMR specialist
Dr. Monica Scheel Dermatology
01.2016 - 07.2017
Office Manager
Lokahi Health Center
02.2014 - 12.2015
Seminar Speaker
Youth With a Mission & International Conferences
01.2006 - 06.2014
Masters - Theology Studied religions, theology & beliefs and nature of God
Faith Seminary