Jacqueline Hattje
La Verne,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in a fast-paced environment. I am eager to learn and can easily follow instructions.
Overview
2
2
Languages
31
31
years of professional experience
Work History
Manager
Pepe’s Finest Mexican Restaurant
Covina, California
09.1995 - Current
- Managed staff scheduling and training for optimal team performance.
- Oversaw daily restaurant operations to ensure smooth service delivery.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored staff performance and addressed issues.
- Assigned tasks to associates based on skill levels to maximize team performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Implemented quality control measures to uphold company standards.
- Ensured compliance with health and safety regulations in food preparation areas.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Implemented inventory control measures to maintain stock levels.
- Allocated tasks to team members according to their strengths and skills.
Education
Ramona Convent
Alhambra, CASkills
- Staff management
- Inventory control
- Customer support
- Quality assurance
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Manager
Pepe’s Finest Mexican Restaurant
09.1995 - Current
Ramona Convent