Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Helmuth

Morrisville,PA

Summary

Call Center Specialist with Capital Health, adept at enhancing customer service through effective call handling and script adherence. Achieved streamlined operations, significantly reducing wait times while delivering exceptional support in a fast-paced environment. Proven ability to adapt to new technologies, ensuring efficient issue resolution and customer satisfaction.

Overview

26
26
years of professional experience

Work History

Call Center Specialist

Capital Health
Lawrence, NJ
05.1999 - Current
  • Assisted customers by accurately addressing inquiries and resolving issues in a timely manner.
  • Adapted quickly to new technologies and processes while providing exceptional support.
  • Streamlined call center operations for improved efficiency and reduced wait times.
  • Managed customer calls effectively and efficiently in complex, fast-paced and challenging call center environment.

Education

Trenton High
Trenton, NJ

Skills

  • Call handling
  • Script adherence
  • Customer service

Timeline

Call Center Specialist

Capital Health
05.1999 - Current

Trenton High

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Jacqueline Helmuth