Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Server

Jacqueline Johnson

Lynchburg,VA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Shakers Restaurant
Lynchburg, VA
08.2019 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Bachelor of Psychology - Counseling

Liberty University
Lynchburg, VA
05.2023

Skills

  • Team Player
  • Transactions and Cash Handling
  • Conflict and Complaint Resolution
  • Customer Service and Rapport

Community Service

Cheer Coach - Liberty Christian Academy 2018- present

Freedom 4/24 Missions trip Uganda Africa - 2019

Timeline

Server

Shakers Restaurant
08.2019 - Current

Bachelor of Psychology - Counseling

Liberty University

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Jacqueline Johnson