Jacqueline Jurafo
Diamondhead ,MS
Summary
Dynamic and dedicated professional with a strong background in customer service at Lowes Home Improvement. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in cash handling and maintaining a clean, organized workspace, ensuring compliance with health regulations while fostering a positive team environment.
Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
Bay Saint Louis, MS
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Court Monitor
Mullet Hop
D'Iberville, MS
02.2023 - 12.2023
- Kept games moving by maintaining game rules and managing game conflicts.
- Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
- Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
Dietary Aide
Peter Becker Community
Harleysville P.A
07.2023 - 11.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
Cashier
Forks Pizza
Forksville, PA
02.2021 - 08.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
- Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
- Contributed to positive work environment by maintaining open communication with coworkers and supervisors.
- Assisted in inventory management, ensuring adequate stock levels for uninterrupted service.
- Developed strong product knowledge to make personalized recommendations for customers based on their preferences.
- Handled food deliveries responsibly by packaging orders securely and delivering within specified timeframes.
Education
Hancock Highschool
Kiln, MSSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Product restocking
- Conflict resolution
- Daily reporting
- Fraud prevention awareness
- Identification checks
- Multitasking and organization
- Data entry
- Basic math
- Dependability and reliability
- Problem-solving
- Honest and dependable
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Lowes Home Improvment
06.2024 - Current
Dietary Aide
Peter Becker Community
07.2023 - 11.2023
Court Monitor
Mullet Hop
02.2023 - 12.2023
Cashier
Forks Pizza
02.2021 - 08.2022
Hancock Highschool