Jacqueline Lara

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Was Employee of the month in October of 2023.
• Trained girls and ensured they were equipped for the job,
• Ran the Twin Peaks Social Media Pages to keep guest updated on our events.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

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• Provided perspective, insights and knowledge to stakeholders across organization as inclusion and diversity subject matter expert.
• Developed and implemented new programs based on leading inclusion and diversity practices using project management principles.
• Collaborated with team members to help expand marketing channels.
• Created proposals and organized pursuit documentation to support marketing staff.
• Performed market analysis and researched latest trends.
• Helped with planning and hosting of marketing events.

• Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
• Engaged with parents and families to build positive relationships for children to thrive.
• Worked with children of varying age, interest, skill and developmental levels.
• Operated under licensing guidelines to protect health, safety and well-being of children.
• Attended approved training and continuing education courses to maintain certifications.
• Trained staff members on conducting events and following safety procedures.