Jacqueline Manuel
Chesapeake,VA
Summary
*Flexible hard worker ready to learn and contribute to team success.
* Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
*Multi-tasking and self-motivated leader
*Motivated with over decades of experience offering office support in any industry.
*Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
* Personable Administrator offers with outstanding communication and multitasking abilities. * Flexible and adaptable to changing priorities. Polite and attentive offering excellent customer service, organization and time management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Realtor (Self Employed)
Wainwright Real Estate
Virginia Beach, VA
04.2015 - Current
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Ability to work with all types of personalities, excellent listener with a positive and motivated attitude.
- Assisted clients in obtaining financing options such as mortgages or loans.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
Administrative and Office Specialist
Old Dominion University College of Education
Norfolk, VA
09.2012 - 01.2015
- Answered and directed incoming calls to appropriate personnel.
- Organized and maintained office files, records, and documents.
- Processed customer orders in accordance with company policy.
- Created reports for management review on a weekly basis.
- Provided administrative support to multiple departments within the organization.
- Prepared presentations using Microsoft Office Suite software applications.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Assisted with research projects by gathering data and preparing summaries of findings.
- Created spreadsheets to track customer service metrics such as response times and resolution rates.
- Greeted visitors upon arrival in the reception area.
- Updated student accounts information in database systems as required.
- Maintained an organized filing system for all business documents including contracts, legal forms, correspondence.
- Scheduled meetings and conference calls for staff members as requested.
Education
High School Diploma -
Booker T Washington High School
Norfolk, VA06-1982
Education
Howard University
Washington, DCSkills
- Customer Engagement
- Confidentiality handling
- Clerical Support
- Office Administration
- De-Escalation Techniques
- Professional telephone demeanor
Certification
- Licensed Realtor for state of Virginia
Timeline
Realtor (Self Employed)
Wainwright Real Estate
04.2015 - Current
Administrative and Office Specialist
Old Dominion University College of Education
09.2012 - 01.2015
High School Diploma -
Booker T Washington High School
Education
Howard University
- Licensed Realtor for state of Virginia
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