Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jacqueline Moffa

Gahanna,OH

Summary

Skilled in leadership and office supply management, I significantly contributed to team efficiency at Ohio Health Systems. Leveraging multitasking and customer engagement skills, I enhanced office operations and patient experiences at Riverside Methodist Hospital. My proactive approach and ability to maintain high-pressure environments underscore my capacity for pivotal roles in dynamic settings.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant

Ohio Health Systems
Hilliard, OH
02.2022 - Current
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Contributed to team effort by accomplishing related tasks as needed.
  • Provided support to other departments by completing clerical tasks as needed.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Answered phones to direct callers, schedule appointments, and provide general office information.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Handled incoming calls and directed callers to appropriate department or employee.

Operating Room Assistant

Riverside Methodist Hospital
Columbus, OH
08.2008 - 06.2018
  • Provided patient care before, during and after surgery, including positioning patients on surgical table, prepping them for surgery, cleaning up afterward and transporting to recovery area.
  • Followed infection control protocols when handling specimens, linens, instruments and other contaminated materials.
  • Assisted surgeons and nursing staff in the operating room by passing instruments and supplies during surgery.
  • Maintained a clean and safe environment in the operating room by disposing of used medical supplies properly according to hospital protocol.
  • Maintained sterile field and supplied retractors and tools to physicians.
  • Provided surgical support to help surgeon execute safe operations and procedures resulting in positive patient outcomes.
  • Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
  • Communicated with professionalism and compassion when interacting with surgical team and patients.

Education

LPN

Hondros College of Nursing
Westerville, OH
03-2025

Skills

  • Leadership and supervision
  • Office supply management
  • Multitasking and organization
  • Scheduling appointments
  • Schedule management
  • Customer engagement
  • Telephone reception

Certification

  • BLS

Accomplishments

  • Each term completed I was awarded Honors on the Merit List

Timeline

Office Administrative Assistant

Ohio Health Systems
02.2022 - Current

Operating Room Assistant

Riverside Methodist Hospital
08.2008 - 06.2018

LPN

Hondros College of Nursing

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Jacqueline Moffa