Jacqueline Reyes
Kingsville,TX
Summary
Dynamic Sales Associate with a proven track record at James Avery Artisan Jewelry, excelling in exceptional customer service and relationship building. Skilled in problem-solving and time management, I designed personalized travel experiences as a Travel Agent, enhancing client satisfaction and loyalty. Reliable and goal-oriented, I thrive in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Travel Agent
Mainstreet Travel Agency
Kingsville, TX
01.2022 - Current
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Sales Associate
James Avery Artisan Jewelry
San Antonio, TX
07.2018 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelors Of Science - Sport & Leisure Studies
Texas A&M University Kingsville
Kingsville08.2014
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Client service
Timeline
Travel Agent
Mainstreet Travel Agency
01.2022 - Current
Sales Associate
James Avery Artisan Jewelry
07.2018 - 08.2019
Bachelors Of Science - Sport & Leisure Studies
Texas A&M University Kingsville
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