Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jacqueline Rodriguez

Summary

Seeking a position in a Luxury Timepiece and Jewelry store. Excellent sales and customer service skills. Highly skilled in assisting high profile clientele. Excellent written and verbal communication skills. Extremely productive in a high volume, high stress environment. Self-starter with strong negotiation and networking skills. Personable, friendly, motivated, enthusiastic with excellent closing skills. Excellent presentation skills. Generating leads by using cutting edge technology, social media, direct mail and the Internet. Establish and maintain effective relationships with customers via clienteling. Greet customers and ascertain what each customer wants or needs. Fluent in English, Spanish and currently learning Italian and Portuguese.


Overview

14
years of professional experience

Work History

Alexandre Birman

Sales Associate Key Holder
01.2023 - Current

Job overview

  • Operated POS system to total purchases and receive and process cash and credit payments.
  • Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained and managed customer files and databases and outreached to customers on a daily bases.
  • Delivered prompt service to prioritize customer needs.
  • Promptly responded to inquiries and requests from prospective customers.

Dezer Platinum Realty

Real Estate Agent
01.2020 - Current

Job overview

  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Advertised client properties through websites, social media, and real estate guides.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Currently working part time with new customers at Bentley Residences Kiosk in Aventura Mall.
  • Negotiated, facilitated, and managed real estate transactions.

Fortune International Realty

Real Estate Broker Associate
02.2010 - 01.2020

Job overview

  • Coordinated appointments to show marketed properties.
  • Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
  • Negotiated purchase contracts and lease agreements to establish maximum value for clients.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Worked with new customers at Fortune International Realty New Development Kiosk in Aventura Mall from 2015 to 2019.

Sergio Rossi

Sales Associate/Key Holder
01.2012 - 10.2016

Job overview

  • Completed store opening and closing procedures.
  • Operated POS system to total purchases and receive and process cash and credit payments.
  • Opened inventory boxes and restocked shelves.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
  • Delivered superior customer service to retain existing customers and attract future customers.

Education

Instituto Superior Pedagogico Enrique Jose Barona
Havana, Cuba

Bachelor in Education With A Major in English
1994

University Overview

Skills

  • Engaging with Diverse Customers
  • Digital Databases
  • Luxury Retail
  • Positive Customer Engagement
  • Sales Expertise
  • Multitasking Strengths
  • Acquire New Business
  • Excellent People Skills
  • Teamwork and Collaboration
  • Product and Service Sales
  • POS System Operations
  • Retail Store Operations

Timeline

Sales Associate Key Holder
Alexandre Birman
01.2023 - Current
Real Estate Agent
Dezer Platinum Realty
01.2020 - Current
Sales Associate/Key Holder
Sergio Rossi
01.2012 - 10.2016
Real Estate Broker Associate
Fortune International Realty
02.2010 - 01.2020
Instituto Superior Pedagogico Enrique Jose Barona
Bachelor in Education With A Major in English
Jacqueline Rodriguez