Jacqueline Romero
Cornwall-on-Hudson
Summary
Extensive experience in luxury retail and clienteling. I have cultivated long-term relationships with clients through personalized styling, exceptional service and attention to detail. My background also includes leadership where I developed strong team management and operational skills. Proven ability to drive sales, build client loyalty and deliver an elevated shopping experience. I am passionate about embodying the values of Christian Louboutin and ensuring every client feels celebrated and valued.
Overview
6
6
years of professional experience
Work History
Key Holder
Balmain
03.2025 - Current
- Greeted clients and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
- Built relationships with clients and community to promote long term business growth.
- Stayed current on company offerings and industry trends.
- Developed, maintained and utilized diverse client base.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Key Holder
St. John's
06.2022 - 03.2025
- Served clients with knowledgeable, professional support at every stage of shopping and purchasing.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
- Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
- Created and executed plans for special sales events and trunk shows.
- Gained extensive knowledge in data entry, analysis and reporting.
Assistant Store Manager
Bath & Body Works
07.2019 - 03.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
BBA - Business
Westchester Community College
Valhalla, NY05-2010
Skills
- Building and maintaining long term client relationships
- Personalized styling and wardrobe curation
- Expertise in luxury fashion
- Visual merchandising and maintaining brand standards
- Strong communication and interpersonal skills
Timeline
Key Holder
Balmain
03.2025 - Current
Key Holder
St. John's
06.2022 - 03.2025
Assistant Store Manager
Bath & Body Works
07.2019 - 03.2021
BBA - Business
Westchester Community College
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