Jacqueline Villa-Veliz
Bronx
Summary
Detail-oriented professional with experience in fast-paced retail environments. Strong work ethic and integrity reflected in accurate transaction processing and adherence to compliance regulations. Prepared to leverage skills to drive customer satisfaction and operational success.
Overview
2
2
years of professional experience
Work History
Cashier
Bjs Wholesales Club
The Bronx
07.2024 - Current
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and selections.
- Maintained a clean and organized checkout area.
- Resolved customer concerns promptly and professionally.
- Stocked shelves and replenished merchandise as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided ongoing feedback to cashiers during training sessions for improvement.
Self Checkout Host
Bjs Wholesales Club
The Bronx
07.2024 - Current
- Assisted customers in using self-checkout machines effectively.
- Maintained cleanliness and organization of the self-checkout area.
- Monitored transactions for accuracy and flagged suspicious activity.
- Collaborated with team members to enhance customer experience at checkouts.
- Communicated with management about equipment malfunctions or inventory needs.
- Greeted customers and provided assistance with the self-checkout process.
- Communicated professionally with other staff members while performing duties in an efficient manner.
- Reported any unsafe conditions or equipment malfunctions immediately to management.
- Verified customer IDs for alcohol, tobacco, or age restricted purchases.
Restaurant Hostess
Dallas BBQ Restaurant
New York
03.2024 - 06.2024
- Managed reservation system to ensure efficient table assignments.
- Assisted in maintaining cleanliness and organization of the dining area.
- Supported special events by preparing seating arrangements as needed.
Education
Criminal Justice
Borough of Manhattan Community College
New York (City), NY05-2027
High School Diploma -
Astor Collegiate Academy
The Bronx, NY06-2024
Skills
- Customer service
- Time management
- Communication skills
- Team collaboration
- Organizational skills
- Work ethic and integrity
- Liquor regulations and compliance
- Empathy and patience
- Transaction handling
- Currency counting
- Cleaning and sanitizing
- Cash handling
- Identification checks
Languages
Spanish
Native/ Bilingual
Timeline
Cashier
Bjs Wholesales Club
07.2024 - Current
Self Checkout Host
Bjs Wholesales Club
07.2024 - Current
Restaurant Hostess
Dallas BBQ Restaurant
03.2024 - 06.2024
Criminal Justice
Borough of Manhattan Community College
High School Diploma -
Astor Collegiate Academy