Jacqueline Wills
Lemon Grove,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Store Manager
J&W Lumber
05.2020 - Current
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Supervised guests at front counter, answering questions regarding products.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Brow Technician
Ulta Beauty Inc.
08.2019 - 02.2020
- Perform short services: eyebrow and facial waxing and brow tinting (actively recommending additional services as appropriate)
- Maintain State Board compliant areas keeping accurate and complete records
- Provide excellent customer service at all times
- Book for return services, makeup lessons and events
- Convert 60% of service customers into Benefit product sales
- Follow all safety, sanitation and hygienic procedures before, during and after services; ensure board compliance at all times.
- Partner with prestige consultants and salon professionals to promote teamwork
- Assist in all in store operational processes
- Ensure prestige department and boutique standards are adhered to
Supply Specialist
U.S Army National Guard
07.2010 - 07.2018
- Built highly collaborative teams to provide operational support and equipment management.
- Achieved compliance with audit performance requirements.
- Implemented a robust inventory control system that minimized stock discrepancies and enhanced overall supply chain visibility for better decision-making capabilities.
- Conducted regular audits of warehouse operations to ensure adherence to safety regulations and proper storage techniques.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Education
Esthetician - Esthetics
Milan Institute
Fresno, CA2012
High School Diploma -
Fresno High School
Fresno, CA2008
Skills
- Staff Supervision
- Product Development
- Administrative Management
- Sales expertise
- Outstanding communication skills
- Inventory Tracking and Management
- Team motivation
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
J&W Lumber
05.2020 - Current
Brow Technician
Ulta Beauty Inc.
08.2019 - 02.2020
Supply Specialist
U.S Army National Guard
07.2010 - 07.2018
Esthetician - Esthetics
Milan Institute
High School Diploma -
Fresno High School