Jacqueline Zarceno
Silver Spring,MD
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Sales Associate
Party City
Wheaton, MD
03.2024 - 12.2025
- Provided excellent customer service by assisting customers with product selection and answering inquiries.
- Maintained store appearance through stocking, organizing, and cleaning shelves and displays.
- Operated the cash register, processed transactions, and handled returns and exchanges.
- Supported seasonal store changes, including setting up and taking down holiday displays.
- Collaborated with team members to restock and organize inventory efficiently.
Sales Associate
Ardene
Wheaton, MD
05.2023 - 01.2024
- Provided fashion advice and excellent customer service to ensure customer satisfaction.
- Managed point-of-sale transactions, including purchases, returns, and exchanges.
- Organized and maintained store displays, ensuring visual appeal and compliance with seasonal promotions.
- Assisted with inventory management by stocking shelves and conducting inventory checks.
- Supported the store team in preparing for the store's closure, including inventory consolidation and display breakdowns.
Education
High School Diploma -
John F Kennedy High School
Silver Spring, MD06-2025
Skills
- Customer service
- Point-of-sale transactions
- Visual merchandising
- Inventory management
- Sales support
- Team collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Party City
03.2024 - 12.2025
Sales Associate
Ardene
05.2023 - 01.2024
High School Diploma -
John F Kennedy High School
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