Jacqueline S Blackadar
Stafford
Summary
With over 8 years of experience in the medical office field, I have advanced from a medical assistant to a medical office professional. I have extensive history in medical office operations and interacting with patients. My skill set includes proficiency in various administrative tasks and a strong focus on improving office efficiency to allow the floor to operate efficiently . I consistently contribute to team collaboration and readily adapt to changing needs. My organizational skills and effective communication abilities have been recognized throughout my career.
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
2026
2026
years of professional experience
Work History
Front Desk Receptionist
Dry Bar
Stafford
07.2025 - Current
- Managed front desk operations and coordinated guest arrivals and departures.
- Taking patient vitals
- Proper charting in patients chart
Medical Office Coordinator/Call Center
HCA Healthcare Inc.
05.2022 - Current
- Updated and maintained schedules for patients as well as managed client correspondence.
- Communicated with patients, insurance companies, and providers through phone calls, emails, and office drives concerning formularies and coverage limits.
- Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Handled Latge volume of calls and escalated calls professionally, effectively resolving complex issues and ensuring patient/client satisfaction at all times.
Medical Assistant/Radiologist Tech Limited
Rappahannock Foot And Ankle Specialists
12.2017 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted in post-operative care, including wound dressing and management, leading to quicker healing times.
- Provided support during minor surgeries, enabling podiatrists to perform more efficiently without compromising patient safety.
- Accurately maintained inventory for medical supplies, preventing stock shortages and ensuring timely reordering when necessary. Monthly, the inventory of the whole office is conducted.
- Supported front office staff by managing phone calls when needed, improving overall office efficiency.
- Assisted podiatrists in diagnosing foot and ankle conditions through thorough examination and documentation of symptoms.
- Capturing ankle and foot X-rays , getting authorization for additional imaging if needed .
- Ran the diabetic shoe department Dr.Comfort.- speaking with insurances direct patient 1-1 communications for long periods of time. Doing the billing and codes also.
Private Nanny
Lisa Layton
01.2013 - 09.2016
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- 3 children ages when started was 10,11,13. Would also have multiple friends over at a time.
Surveillance
Eks Group
- Still On boarding -Training- TBD
Role Player
JMAS GROUP
- On boarding -training -TBD
Education
Radiologist Technician Limited
Virginia Board of Medicine
Career Nursing Academy Nursing school
Orange County, Orange, Virginia, United statesSome College (No Degree) - Health Sciences
Ferrum College
Ferrum, VASkills
- HIPAA compliance
- Patient and children care 10years
- Inventory and supply management
- Understands medical terminology/procedures
- Call center management
- Calm and level-headed under duress
- Team management
- Detail orientation
Hobbies
Photography and Snowboarding.
Timeline
Front Desk Receptionist
Dry Bar
07.2025 - Current
Medical Office Coordinator/Call Center
HCA Healthcare Inc.
05.2022 - Current
Medical Assistant/Radiologist Tech Limited
Rappahannock Foot And Ankle Specialists
12.2017 - 04.2022
Private Nanny
Lisa Layton
01.2013 - 09.2016
Surveillance
Eks Group
Role Player
JMAS GROUP
Radiologist Technician Limited
Virginia Board of Medicine
Career Nursing Academy Nursing school
Some College (No Degree) - Health Sciences
Ferrum College