Jacquelyn Benitez
Mandan ,ND
Summary
Adaptable and hardworking professional with experience in the service industry. Skilled in managing multiple tasks and fostering teamwork to enhance guest satisfaction and operational efficiency. Committed to delivering high-quality service and continuous improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
Bismarck, ND
01.2026 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Assisted in training new servers on menu items, service standards, and operational procedures.
- Managed dining area to ensure cleanliness and organization during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages to guests.
- Recommended menu items based on guest preferences, enhancing overall dining experience.
- Maintained accurate knowledge of menu specials, dietary restrictions, and pairing suggestions.
- Implemented feedback from guests to improve service quality and enhance guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Teacher Aide
YDC
Bismarck, ND
12.2023 - 12.2025
- Assisted teachers in classroom management and student engagement
- Supported individualized learning plans for diverse student needs
- Organized educational materials and resources for effective lesson delivery
- Monitored student progress and provided feedback to educators
- Implemented behavior management strategies to promote a positive learning environment
- Communicated regularly with parents regarding student performance and development
- Adapted instructional materials to accommodate various learning styles
- Maintained accurate records of student attendance, grades and assessment data as required by school policy.
Sandwich Artist
Subway
Mandan, ND
02.2023 - 12.2023
- Prepared high-quality sandwiches according to customer specifications and food safety standards.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Communicated effectively with team members to ensure timely order fulfillment during peak hours.
- Assisted in training new employees on sandwich preparation techniques and customer service protocols.
Cashier
Dan's Supermarket
Mandan, ND
06.2021 - 01.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent monitoring and reconciliation.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
Education
High School Diploma -
Mandan Senior High School
Mandan, ND05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- Certified CPR, YDC - [Timeframe]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- I have a passion for photography and editing photos
- Creative Writing
- Music
- Acting and Theater
- Fashion
- Interior Design
Timeline
Server
Olive Garden
01.2026 - Current
Teacher Aide
YDC
12.2023 - 12.2025
Sandwich Artist
Subway
02.2023 - 12.2023
Cashier
Dan's Supermarket
06.2021 - 01.2022
High School Diploma -
Mandan Senior High School