Jacquelyn F. Fowler
Jacksonville,Fl
Summary
Offering strong foundation in office management and legal support, eager to learn and develop within legal environment. Delivers understanding of legal terminology and procedures, coupled with excellent organizational and administrative skills. Ready to use and develop skills in document management and client communication in Legal Secretary role.
Overview
25
25
years of professional experience
Work History
Legal Administrative Assistant
State Farm Insurance
08.2023 - Current
- Provides administrative support and assistance to the law department team
- Process’s electronic and paper mail
- Order and download records
- Submits invoices for processing
- Knowledge of legal and medical terminology
- E filing with Florida E Portal Court System
- Knowledge of Pretrial matters, deadlines, and filing requirements
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Provided exceptional customer service when interacting with providers fostering strong relationships and positive outcomes.
- Filed documents with courts on behalf of attorney.
- Completed data entry of legal documents into electronic filing systems.
- Prepared and processed invoices for attorney billing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
Operations Administrator
Ethan Allen Global, Inc
01.2021 - 08.2023
- Assisted and supported the Design team with all the task necessary to achieve the goals of the team
- Coordinated with the Design Team to provide exceptional service to customers
- Ensured all cash transactions charge cards and bank deposits were properly reconciled
- Handled Incoming communications from customers
- Monitored customer problems and identified recurring issues and trends
- Motivated and trained employees to maximize team productivity.
- Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.
- Mentored junior staff members, providing guidance and support to enhance professional growth and skill development.
Executive Administrative Assistant
Cushman & Wakefield
01.2000 - 08.2021
- Scheduled appointments and handled calenders for senior leadership.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained staff directory and company policy handbook for Human Resources Department.
- Implemented employee recognition programs, fostering a positive work environment and increased retention rates.
- Coordinated employee training programs to boost skills development and improve overall performance.
- Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
Inventory Control Specialist
Ethan Allen Global Inc.
12.2011 - 10.2019
- Managed two warehouses and seven Design Centers
- Completed physical inventory counts each month.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Enhanced operational efficiency by developing and implementing effective inventory control policies and procedures.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
Education
Bachelor of Science - Criminal Justice
University of Missouri
St Louis, MO12.2024
Skills
- Office administration
- Document preparation
- Billing and invoicing
- File management
- Attention to detail
- Organizational skills
- Excellent communication
- Problem-solving
- Legal document processing
- Case management
- Criminal law
Leadership Experience
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.
Timeline
Legal Administrative Assistant
State Farm Insurance
08.2023 - Current
Operations Administrator
Ethan Allen Global, Inc
01.2021 - 08.2023
Inventory Control Specialist
Ethan Allen Global Inc.
12.2011 - 10.2019
Executive Administrative Assistant
Cushman & Wakefield
01.2000 - 08.2021
Bachelor of Science - Criminal Justice
University of Missouri
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