Jacquelyn Fowler
Savannah,GA
Summary
Versatile customer service representative with proven experience working within high volume areas. Strong communicator who builds client trust with persuasive language and unwavering customer support attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess/Server
Buffalo's Cafe
Hoschton
07.2021 - Current
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered customer questions about hours, seating, and menu information.
Education
High school diploma -
College -
Georgia Southern University
05.2024
Skills
- Customer Service
- Effective Multitasking
- Phone Etiquette
- Cleaning and sanitation
- Payment Processing
- Complaint Handling
- Safe Food Handling
- Seating arrangements
- Team Player
- Shift Management
- Patience and Empathy
Certification
- ServSafe, 09/01/22, 09/01/27
- Food Handler Certification
Timeline
Hostess/Server
Buffalo's Cafe
07.2021 - Current
High school diploma -
College -
Georgia Southern University