Summary
Overview
Work History
Education
Skills
Timeline
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Jacquelyn Icenogle

Dallas,Texas

Summary

Dedicated and results-driven Customer Service and Sales Professional with a proven track record in high-volume environments. Adept at building strong client relationships, educating customers on product offerings, and driving sales. Skilled in persuasion, problem-solving, and delivering top-tier customer experiences. A fast learner with a strong work ethic and a positive, team-oriented attitude.

Overview

9
9
years of professional experience

Work History

Inbound Sales Agent

Allstate
06.2021 - Current
  • Present and sell Allstate Insurance products and services to customers
  • Educate clients on various insurance coverage options and tailor recommendations to their needs
  • Stay up to date on new products and policy changes to provide accurate information
  • Building and maintaining strong relationships with clients and prospects

Insurance Sales Agent

AAA
02.2019 - 06.2021
  • Proactively engage potential clients through calls, letters, and referrals
  • Assess client needs and budgets to recommend suitable insurance policies
  • Ensure accurate completion of applications and follow up for necessary corrections
  • Conduct routine policy evaluations and follow-up appointments

Sales Agent

Holiday Inn Club Vacations
01.2018 - 02.2019
  • Sell vacation packages over the phone by creating compelling visions for potential guests
  • Address guest inquiries about vacation properties, packages, and procedures
  • Participate in ongoing professional sales training to enhance skills and meet performance targets

Rental Sale Agent

Sixt Rental Car
DFW Airport
05.2016 - 08.2018
  • Maximize sales opportunities while providing outstanding customer service
  • Advise customers on optional rental extras based on their needs
  • Meet all sales and service standards and demonstrate expert knowledge of the Sixt vehicle fleet and protection options

Education

Business and Management -

Mountain View / UT Arlington
05.2019

Skills

  • Strong communication and interpersonal skills
  • Sales expertise
  • Ability to work efficiently in fast-paced environments
  • Problem-solving and conflict resolution

Timeline

Inbound Sales Agent

Allstate
06.2021 - Current

Insurance Sales Agent

AAA
02.2019 - 06.2021

Sales Agent

Holiday Inn Club Vacations
01.2018 - 02.2019

Rental Sale Agent

Sixt Rental Car
05.2016 - 08.2018

Business and Management -

Mountain View / UT Arlington

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Jacquelyn Icenogle