Jacquelyn Perez-Rocha
Media,Pennsylvania
Summary
Reliable employee seeking position. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Perinatal Intensive Case Manager
PEARL Program - Crozer Health
Chester, PA
04.2022 - Current
- Visited clients for Initial engagements and attended group meetings to provide information on program services, requirements and procedures.
- Completed intake paperwork and needs assessments
- Helped to secure housing, medical care and employment for clients by collaborating with various community agencies.
- Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
- Collaborated with team members to achieve target results.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
Certified Recovery Specialist
PEARL Program - Crozer Health
Chester, PA
09.2019 - 04.2022
- Serves as a role model, mentor, advocate and motivator to recovering individuals in order to help prevent relapse and promote long-term recovery
- Engages clients and establish rapport, as evidenced by empathetic and active listening, communicating in a non-judgmental way, recognizing addictive behavior
- Assists clients to identify and prioritize strengths and needs, using various techniques that engage individuals to self-disclose
- Assists in the development and enhancement of client's individualized recovery plan
- Identifies emergency or crisis situations and facilitate access to appropriate resources
- Connects clients to community resources
- Maintains documentation
- Provides program education to service recipients and health providers
- Develops relationships with community groups/agencies to best assist clients in need of services
- Promotes self-advocacy by assisting recovering clients to have their voices fully heard
- Works closely with case management team to support clients
Education
Associates Degree (in Progress) - Science For Health Professions
Delaware County Community College
Media, PAGED -
Marple Newtown Senior High School
Newtown Square, PACertification
Certified Recovery Specialist
Timeline
Perinatal Intensive Case Manager
PEARL Program - Crozer Health
04.2022 - Current
Certified Recovery Specialist
PEARL Program - Crozer Health
09.2019 - 04.2022
Associates Degree (in Progress) - Science For Health Professions
Delaware County Community College
GED -
Marple Newtown Senior High School