Summary
Work History
Education
Skills
Timeline
Generic

Jacquelynn Brown

Riverside,CA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Work History

Guest Services Representative

Condon Inn
  • Worked housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
  • Enhanced guest satisfaction by providing exceptional customer service.
  • Streamlined check-in and check-out processes for increased efficiency and guest convenience.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.

Account Specialist

Northwest Laundry Services
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Streamlined in-house processes for increased efficiency and accuracy in product deliverables.
  • Collaborated with management team to customize products and services, resulting in higher revenue generation.
  • Developed quality assurance solutions for clients, addressing their unique needs and concerns.

Nutrition Coordinator

Oregon Department Of Corrections
  • Improved individualized nutrition by designing and implementing plans specific to institutional needs.
  • Enhanced staff knowledge on nutrition topics and general food safety requirements.
  • Streamlined meal planning processes for diverse dietary groups and health conditions.
  • Conducted thorough nutritional quality assurance and assessments to identify more effective food preparation and timely delivery.

Education

No Degree - Applied Mechanical Sciences

Central Oregon Community College
Bend, OR

Skills

  • Customer Service
  • Problem-Solving
  • Time Management
  • Multitasking
  • Attention to Detail
  • Teamwork and Collaboration
  • Effective Communication
  • Interpersonal Skills

Timeline

Guest Services Representative

Condon Inn

Account Specialist

Northwest Laundry Services

Nutrition Coordinator

Oregon Department Of Corrections

No Degree - Applied Mechanical Sciences

Central Oregon Community College
Jacquelynn Brown