Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonia Boyuk

Columbus,OH

Summary

Dedicated Guest Services Representative with a proven track record in customer service and problem solving. Skilled in creating positive guest experiences and resolving issues promptly.

Overview

30
30
years of professional experience

Work History

Guest Services Representative

Nationwide Arena
Columbus, OH
08.2017 - 06.2026

Greeted guests at entrance with a warm smile and friendly demeanor, creating positive first impressions with a friendly demeanor and ensure a positive first impression.

Provided excellent customer service during all interactions with customers.

Resolved customer complaints with professionalism to ensure satisfaction and retention.

Assisted customer in locating information and directed them to appropriate services to enhance their experience.

Customer Services Representative

Pizza Hut
Westerville, OH
04.1996 - 04.2010

Identified customer needs to enhance satisfaction and service quality.

Communicated restaurant specials and provided tailored suggestions to enhance customer experience.

Answered telephones to efficiently process customer orders.

Utilized software to efficiently process customer orders. to record customer orders.

Education

High School Diploma -

Hilliard High School
Hilliard
06-1987

Skills

  • Customer service
  • Customer relationship management
  • Client management
  • Conflict resolution
  • Information management
  • Adaptability

Timeline

Guest Services Representative

Nationwide Arena
08.2017 - 06.2026

Customer Services Representative

Pizza Hut
04.1996 - 04.2010

High School Diploma -

Hilliard High School
Tonia Boyuk