Jacqui Hackett
Nashville,TN
Summary
Intrigued by the complexities of human behavior and interpersonal relationships, I am passionate about understanding how people live and make decisions. Raised in Brooklyn, New York, by a single mother, I developed a strong sense of curiosity and a drive to explore the world. Alongside my interest in sociology, I also pursued a hobby in mechanical engineering, combining my analytical mindset with hands-on problem-solving. With a unique blend of empathy and technical skills, I am eager to contribute diverse perspectives and expertise to a dynamic team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Verizon Wireless, Residential Sales Consultant
Engage8 Solutions
06.2024 - 09.2024
- Engaged in door-to-door sales, successfully promoting Verizon’s products and services to residential customers in Nashville and surrounding areas
- Developed and executed targeted sales strategies, resulting in a 5% increase in new customer acquisitions over 1 week training period.
- Built strong relationships with potential customers by providing tailored solutions and exceptional customer service.
- Conducted market research to identify local trends and optimize sales approaches, leading to improved sales performance in key neighborhoods.
- Collaborated with team members to share best practices and enhance overall team productivity, contributing to a positive team environment.
Key Achievements
- Recognized as "Top new Performer" for the first week, achieving the highest number of sales in the office while training.
Parking Enforcement Officer
Tristar Enforcement LLC
06.2023 - 11.2023
- Deescalated situations with frustrated customers who felt that violations received were unfair or unwarranted
- Specialized in making sure violations were paid to the fullest without incident on the job.
- Wrote and issued citations or warnings to owners of vehicles
- Filled out a daily log of citations and warnings issued and submitted a list to the supervisor at the end of the shift
- Maintained accurate and detailed logs of all events during each shift
- Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
- Responded to calls in both routine and emergencies.
Shift Lead
Midtown Foods
10.2022 - 12.2022
- Completed store opening and closing procedures and balanced tills
- Trained and mentored new employees to maximize team performance
- Responded to and resolved customer questions and concerns
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Education
Expected in 04.2025 - Sociology
Fisk University
Nashville, TN12.2026
06.2021 - High School Diploma Engineering
High School For Construction Trades Engineering Architecture
Ozone Park, NY06.2021
Skills
- Quick learner
- Time Management
- Accountability
- Ability to learn
- Customer Relationships
- Strategic leadership
- Management and leadership experience
- Interpersonal
- Communication
- Active Listening
- Youth guidance
- Youth and adolescent development
- Self Management
- Problem Solving
- Teamwork
- Dependability and Honesty
Accomplishments
- Outstanding leader scholarship recipient
Affiliations
Membe of Alpha Phi Alpha fraternity inc
Certification
- Certificate of Engineering
- IMDP certification
- Risk Management Certification
Internships
Curatorial Intern, Museum Of Arts And Design
Brooklyn, NY - Jul 2021 to Nov 2022
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Developed team communications and information for group meetings
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Monitored social media and online sources for industry trends
- Analyzed problems, identified solutions and made decisions
- Developed social media strategy templates for Twitter, Instagram and Facebook.
Youth Leadership Council Volunteer,
YLC
Jun 2017 to Jun 2018
- Optimized growth and development at every stage and moved finished plants to sales displays for customer viewing
- Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism
- Oversaw cultivation and harvesting of over pounds in crops over the year
- Used skills to grow new plants from seeds, clippings, bulbs and clone-cubes
- Set up and managed plant irrigation systems to maintain optimal flows to different types of plants.
Timeline
Verizon Wireless, Residential Sales Consultant
Engage8 Solutions
06.2024 - 09.2024
Parking Enforcement Officer
Tristar Enforcement LLC
06.2023 - 11.2023
Shift Lead
Midtown Foods
10.2022 - 12.2022
Expected in 04.2025 - Sociology
Fisk University
06.2021 - High School Diploma Engineering
High School For Construction Trades Engineering Architecture