Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Activities
Class Experience
Timeline
Generic

Jacy Daniel

Iowa City,IA

Summary

Hardworking and dedicated individual with strong customer service, multitasking, and time management skills. Focused on creating positive, memorable experiences for every customer. Enthusiastic about sports and enjoys collaborating with others. Eager to grow in sales and bring a personable, motivated approach to any team. Capable of learning quick and fostering strong customer relationships.

Overview

2
2
years of professional experience

Work History

Shift Lead

Tropical Smoothie Café
Iowa City, IA
08.2024 - Current
  • Addressed customer complaints quickly to ensure high satisfaction.
  • Handled emergency situations with composure and in accordance with company guidelines.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.

Store Associate

Underground Printing
Iowa City, Iowa
05.2023 - 07.2024
  • Assisted customers with product selection, pricing and availability.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Restocked inventory and maintained organized layouts for effective promotion of the products.

Waitress Trainer

Sam's Pizza
Iowa City , Iowa
04.2023 - 05.2024
  • Provided exceptional service to high volume of daily customers.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Introduced time-management techniques to help new servers efficiently balance multiple tables and customer requests.

Education

B.A Enterprise Leadership -

University of Iowa
Iowa City, IA
05-2025

MINOR: Sport Media & Culture -

University of Iowa
Iowa City, IA
05-2025

MINOR: Media Management -

University of Iowa
Iowa City, IA
05-2025

Skills

  • Basic Sales Proficiency
  • Data Entry
  • Customer Service Expertise
  • Effective Communication
  • Conflict Resolution
  • Assertive Leadership

Accomplishments

Deans List: Fall 2022, Spring 2024, Fall 2024

Activities

  • Association for Womens in Sports Media Chapter
  • Career Leadership Academy Representative (Spring 2023)

Class Experience

Capstone Experience - Business Consulting Parts 1 & 2: A university-led internship where I gained hands-on experience in business development, working with two distinct clients—After Cancer and The Des Moines Ballroom.

Business Computing Essentials: Learned the basics of computers, software, and the internet. Gained skills in using Excel, Microsoft Office, and other software programs.

Timeline

Shift Lead

Tropical Smoothie Café
08.2024 - Current

Store Associate

Underground Printing
05.2023 - 07.2024

Waitress Trainer

Sam's Pizza
04.2023 - 05.2024

B.A Enterprise Leadership -

University of Iowa

MINOR: Sport Media & Culture -

University of Iowa

MINOR: Media Management -

University of Iowa

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Jacy Daniel