- Cooking
- Documenting and sharing travel experiences
- Music
- Volunteering
- Avid Reader
- Participating in cultural exchange programs and homestays
- Martial Arts
Jacy Elliott
Westfield,IN
Summary
Proactive and customer-focused, I excelled at Chiba Japanese Restaurant by enhancing guest satisfaction through exceptional multitasking and greeting skills. Leveraging strong conflict resolution and coordination abilities, I significantly improved patron experiences at Pyle's Pools, demonstrating a commitment to safety and service excellence.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Chiba Japanese Restaurant
02.2023 - 03.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Pool Monitor
Pyle's Pools
05.2022 - 09.2022
- Improved patron satisfaction by enforcing pool rules and maintaining a clean, organized environment.
- Cultivated positive relationships with local community members through friendly interactions during daily duties as a Pool Monitor.
- Prevented accidents by consistently monitoring guest behavior around the pool area and intervening when necessary to maintain safety standards.
- Served as a reliable source of information regarding swimming lessons, membership options, and other aquatic programs offered at the facility.
- Ensured proper equipment maintenance, performing routine checks on rescue equipment and storage areas for optimal functionality.
- Enhanced pool safety by conducting regular inspections and promptly addressing potential hazards.
- Supported overall facility cleanliness by regularly tidying up common areas, restrooms, and locker rooms.
Education
High School Diploma -
Westfield High School
Westfield, IN02-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Assertiveness
- Coordinating tasks
- Table bussing
Interests
Timeline
Restaurant Hostess
Chiba Japanese Restaurant
02.2023 - 03.2023
Pool Monitor
Pyle's Pools
05.2022 - 09.2022
High School Diploma -
Westfield High School
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