Jacy Mckee
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Gun Barrel City
04.2009 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Managed the pharmacy schedule for all technicians.
- Delegated jobs to each technician, each day to ensure we knew what was expected of each other in order for the day to run as smooth as possible.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Secretary
J & C Cowboyworks
Mabank, TX
06.2007 - 03.2009
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Maintained daily report documents, memos and invoices.
Education
High School Diploma -
Mabank High School
Mabank, TX05.2009
Skills
- Insurance Billing
- Multi Tasking
- Medication Dispensing
- Order Verification
- Drug Safety
- Prescription Filling
- Workflow Optimization
- Answering Customer Questions
- Confidentiality and HIPAA
- Professionalism
- Telephone Etiquette
- Active Listening
Accomplishments
Promoted to Pharmacy Lead Technician in 2017
Timeline
Pharmacy Technician
CVS Pharmacy
04.2009 - Current
Secretary
J & C Cowboyworks
06.2007 - 03.2009
High School Diploma -
Mabank High School