Summary
Overview
Work History
Education
Skills
Certification
Phone
Timeline
Generic

Jada Avila

El Paso

Summary

Retail sales professional with proven experience in high-performance environments. Expertise in transaction processing, cash handling, merchandise organization, and time management. Known for exceptional customer service and effective problem resolution, ensuring high customer satisfaction. Proficient in office support, data entry, and record management, consistently achieving operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

The Shack Wings & Brew
El Paso
03.2025 - 08.2025
  • Served patrons with drinks and food orders in a positive and timely manner.
  • Uphold daily and weekly promotions and sales goals, while maintaining a 97% customer satisfaction rate.
  • Created a welcoming atmosphere for patrons by upholding effective communication, time management and positive interactions.
  • Maintained effective time management and multitasking, such as managing large sections and multiple orders while floating to other positions to ensure all patrons had an equally outstanding visit.

Store Assistant Manager

Sam's Smoke Shop
El Paso
07.2022 - 10.2024
  • Uphold daily promotion and sales goals, managed all social media marketing as well as store promotions.
  • Managed hiring, employee schedules and training process consistently and occasionally at other store locations.
  • Maintained a clean and organized environment for employees and customers alike.
  • Volunteered for extra responsibilities such as covering shifts at other locations, cleaning/ organizing other locations and managing store orders, marketing and inventory for other locations.

Sales Floor Associate Cashier

Dollar Tree
El Paso
12.2021 - 04.2022
  • Maintained a clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Sales Floor Associate

Kohls
Midland
06.2021 - 07.2021
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Created an inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Front of House, Team Trainer

Chick-Fil-A
Midland
06.2020 - 06.2021
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new employees in specific job requirements.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Took charge of new hire uniforms and other team members uniform necessities.
  • Handled team member cash outs, reported discrepancies and maintained precise financial records.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Education

Phlebotomy Technician Certification -

Inphinity Phlebotomy
El Paso, Tx
09.2025

High School Diploma -

Eastlake High School
El Paso, Tx
06.2022

Skills

  • Sales expertise
  • Store opening and closing
  • Sales trends
  • Till counting
  • Customer assistance
  • Time management
  • Multitasking
  • Social media marketing
  • Phlebotomy techniques
  • Customer service
  • Team building
  • Employee training

Certification

  • Food Handlers
  • TABC
  • BLS
  • First Aid
  • Phlebotomy Technician

Phone

915, 7994347

Timeline

Server

The Shack Wings & Brew
03.2025 - 08.2025

Store Assistant Manager

Sam's Smoke Shop
07.2022 - 10.2024

Sales Floor Associate Cashier

Dollar Tree
12.2021 - 04.2022

Sales Floor Associate

Kohls
06.2021 - 07.2021

Front of House, Team Trainer

Chick-Fil-A
06.2020 - 06.2021

Phlebotomy Technician Certification -

Inphinity Phlebotomy

High School Diploma -

Eastlake High School

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