Jada Berza
Eunice,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A people person who is self driven, motivated, and a team player.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Management Assistant
Cajun Country Lounge and Dance Hall
Church Point, LA
06.2021 - Current
- Handled confidential information with discretion and maintained organized filing systems.
- Monitored progress on projects and identified potential issues or delays before they occurred.
- Coordinated office activities such as ordering supplies, managing mail distribution, scheduling repairs.
- Answered phone calls from vendors regarding orders or other inquiries.
- Assisted in developing marketing campaigns aimed at increasing brand recognition.
- Received and screened incoming calls and visitors, alerting management to priority matters.
- Stocked inventory and ordered office and kitchen supplies.
- Reviewed and approved vendor invoices.
- Assisted with set up for social events and food deliveries.
Manager/Scheduler
Scrubworx
Lafayette, LA
06.2023 - 03.2024
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Analyzed data to identify trends in customer service issues, financials, staffing needs., to make informed decisions regarding operations.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Negotiated contracts with vendors for services necessary for daily operations.
- Investigated customer complaints related to product and service quality or delivery issues.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
Sales Associate
Lafayette Bargin Store
LAFAYETTE, OR
02.2022 - 06.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Some College (No Degree) - SURGICAL TECH
LSUE
EUNICE Associate of Science - PSYCOLOGY
MCNESSE
LAKE CHARLES Skills
- Administrative tasks
- Client Relationships
- Recordkeeping
- Business Management
- Customer Engagement
- Relationship Building
- Office Administration
- Task Delegation
Certification
- CPR certified
- Microsoft word
- Power Point proficient
Timeline
Manager/Scheduler
Scrubworx
06.2023 - 03.2024
Sales Associate
Lafayette Bargin Store
02.2022 - 06.2023
Management Assistant
Cajun Country Lounge and Dance Hall
06.2021 - Current
Some College (No Degree) - SURGICAL TECH
LSUE
Associate of Science - PSYCOLOGY
MCNESSE
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