Jada Bowie-Coleman
Houston,Tx
Summary
Highly organized professional with experience in medical front office operations. Skilled in providing excellent customer service, data entry, and patient intake. Adept at accurately entering patient information into the computer system, managing patient appointments, and verifying insurance eligibility. Committed to maintaining HIPAA compliance and safeguarding sensitive information.
Experienced with healthcare operations, organizational management, and regulatory compliance. Utilizes strategic planning to optimize facility functions and improve patient services. Track record of effective team leadership and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
The James Street Group
09.2024 - 04.2025
- Manage daily office operations, including scheduling meetings and handling correspondence
- Delivered administrative support to team members and contributed to special projects.
- Handle phone inquiries and direct communication to appropriate departments
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Medical Receptionist
AFC Urgent Care
10.2023 - 09.2024
- Ensuring availability of treatment information by retrieving and updating patient records
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly
- Screened incoming phone calls, taking messages or forwarding to appropriate staff
- Scanned and documented new patient information in electronic health records for registration purposes
- Collected co-payments and co-insurance and issued appropriate receipts during check-in
Medical Scribe Assistant
Oak Street Health
09.2021 - 01.2023
- Coordinated communication between physicians, nurses, laboratory personnel, and other healthcare professionals regarding patient care plans
- Conducted chart reviews for accuracy prior to submission for billing purposes
- Successfully completed medical transcription and documentation of patient visits, accurately entering information into the Electronic Health Record
Medical Receptionist
Steward Healthcare
03.2021 - 09.2021
- Used basic knowledge of medical terminology in daily office tasks
- Verified insurance benefits prior to treatment for accurate billing process
- Assisted with administrative tasks such as filing documents or preparing mailings
- Verified financial records and collected patient charges while filing and expediting third-party claims
Education
Bachelors of Science - Public Health Healthcare Admin
Lamar University
05.2025
High School Diploma -
Destrehan High School
05.2018
Skills
- Medical Terminology
- Attention to detail
- Data entry accuracy
- Interpersonal skills
- Adaptability and flexibility
- Office administration
- Computer skills
Certification
- TWIC Certification
- BLS Certification
Timeline
Administrative Assistant
The James Street Group
09.2024 - 04.2025
Medical Receptionist
AFC Urgent Care
10.2023 - 09.2024
Medical Scribe Assistant
Oak Street Health
09.2021 - 01.2023
Medical Receptionist
Steward Healthcare
03.2021 - 09.2021
Bachelors of Science - Public Health Healthcare Admin
Lamar University
High School Diploma -
Destrehan High School