Jada Chrispin
Summary
Highly motivated, upbeat, customer-focused sales professional with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
6
6
years of professional experience
Work History
Sales Lead Keyholder
Urban Outfitters
12.2023 - Current
- Job duties are making sure guests had an engaging, authentic and positive shopping experience by sharing advice based off product knowledge, current trends and customer interactions as well as helping guests locate certain items.
- In addition, completing transactions at the register while demonstrating awareness to inventory control, loss prevention, and any other company policies.
- Developed strategies to increase sales opportunities by utilizing promotional materials, displays, and signage.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Completed outfits and complemented clothing selections with carefully curated accessories.
Sales Lead (Key holder)
francescas
10.2023 - 12.2023
- Job duties included making sure sales goals are achieved by leading brand standards for our guests and our team, opening and closing routines.
- Processing special orders, markdowns, promo changes and shipments.
- Responsible for visual moves (floor set and mannequins).
- Plan, delegate and follow up on tasks and assignments.
- Offering any additional services for customers such as shipping product in store, rewards and loyalty programs.
- Maintained an up-to-date knowledge of market trends in order to advise clients on latest styles or colour palettes.
Retail Sales Associate
LUSH Handmade Cosmetics
09.2022 - 07.2023
- Engaged positively with each customer while providing professional and polite support for sales and service needs.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Welcomed customers and offered to help locate items and suggested merchandise without being intrusive or abrasive.
- Processed payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
- Maintained the current store product and promotional knowledge to drive consistent sales.
Office Assistant
Jani-King
12.2018 - 08.2022
- Organizing and replying to client calls via phone, voicemail, text and email.
- Additional duties include sweeping, mopping, vacuuming carpeted areas, disinfecting restrooms and polishing woodwork.
Cashier/Customer Service Associate
Chick-Fil-A
06.2019 - 10.2019
- Customer service job duties included greeting customers.
- Taking customer orders / completing transactions on the cash register.
- Operated cash register /POS system to receive payment by cash and credit card.
- Ensured that products and guest experience are consistent with their standard of excellence and brand.
Education
A.A. - TBA
St Johns River State College
Diploma -
Oakleaf High School
Skills
- Sales
- Cashiering
- Communication
- Customer Service
- Product knowledge
- Problem Solving
- Marketing
- Social Skills
- Empathy
- Adaptability
- Visual merchandising
Timeline
Sales Lead Keyholder
Urban Outfitters
12.2023 - Current
Sales Lead (Key holder)
francescas
10.2023 - 12.2023
Retail Sales Associate
LUSH Handmade Cosmetics
09.2022 - 07.2023
Cashier/Customer Service Associate
Chick-Fil-A
06.2019 - 10.2019
Office Assistant
Jani-King
12.2018 - 08.2022
A.A. - TBA
St Johns River State College
Diploma -
Oakleaf High School