Microsoft Excel
Jada Diodato
Claims Adjuster
Jersey City,NJ
Summary
Motivated and effective insurance adjuster who delivers fair and favorable resolutions to claims by completing thorough investigations and providing empathetic customer service. Eager to learn more about the insurance industry as a whole to gain knowledge to help create new approaches to common problems faced by customers and employees alike.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Claims Adjuster
Progressive Insurance
Rutherford, NJ
06.2021 - Current
- Conducted comprehensive interviews of claimants and witnesses to gather facts and information.
- Examined claims forms and other records to determine insurance coverage and identify possible fraudulent activity.
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
Data Input Specialist
Robinson Street Books
Binghamton, NY
11.2018 - 05.2021
- Reviewed and updated customer correspondence files and database information to maintain accurate records.
- Utilized Microsoft Excel to create several different Data Entry Forms for company use to ensure successful upload of bulk inventory to online sellers such as Amazon, AbeBooks, Biblio, and more.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
Community Assistant
Chenango Place Luxury Student Housing
Binghamton, NY
06.2020 - 05.2021
- Developed and implemented unique and engaging activities for residents.
- Led tours to highlight property features to prospective tenants and answer questions.
- Supported work of managers and staff with administrative assistance on clerical needs and business correspondence.
Education
Bachelor of Arts - Actuarial Science
Binghamton University
Vestal, NY 01.2017 - 12.2020
Skills
Attention to Detail
Customer Service
Problem-Solving
Software
LaTeX
Google Drive
Timeline
Claims Adjuster
Progressive Insurance
06.2021 - Current
Community Assistant
Chenango Place Luxury Student Housing
06.2020 - 05.2021
Data Input Specialist
Robinson Street Books
11.2018 - 05.2021
Bachelor of Arts - Actuarial Science
Binghamton University
01.2017 - 12.2020