Jada Gannon
Colorado Springs,CO
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Strength for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Carl's Jr
04.2025 - Current
- Supervised team members to enhance operational efficiency.
- Handled cash, closed registers, and processed deposits to ensure financial accuracy.
- Maintain store cleanliness and food safety standards
- Addressed customer concerns and trained new members to improve service quality.
- Implemented health and safety protocols to ensure a safe environment for guests and staff.
- Assisted in developing promotional strategies to enhance customer engagement.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
Crew Member
Carl's Jr
10.2022 - Current
- Cross trained in drive-through, cashier, cook and cleaning duties
- Took initiative to lead shifts
- Assisted in deposit handling and leading/managing teams before official promotion
- Prepared and cooked menu items following standard recipes and guidelines.
- Provided excellent customer service in fast-paced restaurant environment.
- Collaborated with team members to ensure timely food delivery to customers.
- Operated kitchen equipment safely and maintained cleanliness standards.
- Assisted in training new crew members on operational procedures and tasks.
- Maintained a positive attitude while working under pressure during peak hours.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, refreshers and milkshakes according to company standards.
- Checked expiration dates on all products before serving them to customers.
- Prepared quality products while maintaining portion control and presentation within service goal times.
Sales Representative
Ascend Sales
04.2024 - 06.2024
- Conducted door-to-door sales for nonprofit campaigns
- Followed marketing scripts, and my own to deliver persuasive presentations
- Attended workshops in training on sales strategy in public engagement
- Managed customer relationships to enhance satisfaction and loyalty.
- Facilitated negotiations to close deals effectively and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Childcare provider
Family
Saint Helens, Oregon
03.2018 - 03.2022
- Prepared nutritious meals, administered medication, and supported homework completion to promote children's health and academic success
- Organized interactive activities for children to foster creativity and enhance learning outcomes
- Maintained a safe and clean environment for children to play and learn.
- Assisted with homework and provided tutoring in various subjects as needed.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Encouraged positive interactions between children by providing supervision at all times.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Assisted children in development of social, communication and problem-solving skills.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Read books aloud to small groups or individual children.
Education
Diploma -
St.Helens Highschool
St.Helens, OregonSkills
- Team leadership
- Staff development
- Staff training
- Customer service
- Creative problem solver
- Cash handling
- Art and mural design
- Conflict resolution
- Effective communication
- Time management
- Creative thinking
- Marketing
- Networking strategies
- Strategic planning
- Performance evaluations
- Employee onboarding
- Documentation and reporting
- Coaching and mentoring
- Task delegation
- Staff performance monitoring
- Adaptability to change
- Initiative taking
Certification
Serf Safe Certification
Volunteer Experience
School mural - sign for highschool, 05/01/22, 06/01/22, Designed and painted a large scale mural on school property, Lead sketch planning, layout, and painting execution
Timeline
Manager
Carl's Jr
04.2025 - Current
Sales Representative
Ascend Sales
04.2024 - 06.2024
Crew Member
Carl's Jr
10.2022 - Current
Childcare provider
Family
03.2018 - 03.2022
Diploma -
St.Helens Highschool