Jada Henderson
Berry
Summary
Dynamic front office coordinator with expertise in customer service, scheduling, and office management. Proven ability to enhance operational efficiency and client satisfaction through effective communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Front Office Coordinator
Express Employment Professionals
Northport, AL
10.2025 - Current
- Coordinated daily front office operations to ensure efficient workflow and customer service.
- Managed scheduling and appointment bookings for multiple clients, enhancing organization and efficiency.
- Assisted with onboarding processes for new employees, providing necessary training materials and support.
- Maintained accurate records of client interactions and transactions using office management software.
- Performed reference calls for potential new associates
- Responded promptly to client inquiries, demonstrating strong communication skills and problem-solving abilities.
- Managed high call volumes effectively, addressing associates, inquiries and resolving issues professionally.
Bartender
Jakes Juke Joint
Northport, AL
07.2025 - 10.2025
- Mixed and served beverages following standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted customers with drink selections, providing recommendations to enhance experience.
- Monitored inventory levels, restocking supplies as needed to maintain operations.
Server
Buffalo Wild Wings
Tuscaloosa, AL
12.2024 - 06.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu knowledge and service standards.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
Server
Baumhowers
Tuscaloosa, AL
04.2024 - 12.2024
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Handled cash transactions accurately while processing payments quickly.
- Resolved customer complaints promptly, contributing to overall satisfaction rates.
- Participated in team meetings to discuss service improvements and operational strategies.
X-Ray Technician
Accident Spine and Rehab
Tuscaloosa, AL
10.2023 - 03.2024
- Operated X-ray equipment to produce high-quality diagnostic images.
- Maintained compliance with safety protocols and radiation protection guidelines.
- Collaborated with medical staff to ensure accurate patient positioning and imaging procedures.
Education
Human Resources Development
Shelton State Community College
Tuscaloosa, ALSkills
- Customer service expertise
- Customer service
- Reception duties
- Front office management
- Office organization
- Meeting scheduling
- Patient relations
- Filing
- Scheduling appointments
- Call routing
- Sensitive information handling
- Decision-making
Timeline
Front Office Coordinator
Express Employment Professionals
10.2025 - Current
Bartender
Jakes Juke Joint
07.2025 - 10.2025
Server
Buffalo Wild Wings
12.2024 - 06.2025
Server
Baumhowers
04.2024 - 12.2024
X-Ray Technician
Accident Spine and Rehab
10.2023 - 03.2024
Human Resources Development
Shelton State Community College