Jada Jackson
Tallahassee
Summary
Dedicated healthcare professional with 5 years of experience. Proven ability in designing programs to enhance staff skills and elevate patient outcomes. Recognized for establishing and maintaining high professional performance standards, resulting in top-tier service delivery.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
02.2023 - Current
- Navigated assigned delivery routes efficiently to ensure timely food delivery.
- Communicated with customers to confirm order details and resolve issues promptly.
- Maintained vehicle cleanliness and adhered to safety protocols during operations.
- Utilized GPS technology to optimize route selections and minimize delays.
Shift Lead/ Cook
Wing Stop
01.2024 - 11.2025
- Prepared wings and side items following recipes to maintain freshness and quality.
- Maintained food safety standards while operating fryers and kitchen equipment for wing preparation.
- Trained new staff and supervised kitchen operations during shifts.
Patient Account Specialist
Tallahassee Memorial Healthcare
09.2021 - 06.2025
- Facilitated excellent service interactions with patients, families, physicians, and colleagues.
- Coordinated hospital entry process for incoming patients.
- Handled various office devices efficiently, including fax, printer, copier, and scanner.
Patient Resource Assistant
Tallahassee Memorial Healthcare
04.2019 - 09.2021
- Supports various patient care departments.
- Facilitated patient transport services within the organization.
- Enhances patient care through assistance with daily routines.
- Implemented OSHA guidelines to improve operational workflows.
Crew Trainer
Taco Bell
04.2017 - 04.2021
- Acquired extensive knowledge of business processes.
- Handled sandwich board, cashier, and drive-thru tasks proficiently.
- Engaged in daily discussions with department leaders.
- Managed weekly schedules for department staff.
Cashier
Captain D’s
06.2016 - 03.2017
- Maintained speed and accuracy in food order preparation alongside customer interaction.
- Oversee correct handling of cash register operations.
- Committed to maintaining superior food standards.
Education
Bachelor of Science - Computer And Information Sciences
Saint Leo University
Saint Leo, FLAssociates of Arts - undefined
Tallahassee Community College
Tallahassee, FL01.2022
High School Diploma - undefined
Leon High School
Tallahassee, FL01.2016
Skills
- Customer Service
- Patient Care
- Team supervision
- Complying with regulatory guidelines
- Patient relations
- Multidisciplinary team collaboration
Certification
First Aid/CPR
Timeline
Shift Lead/ Cook
Wing Stop
01.2024 - 11.2025
Delivery Driver
DoorDash
02.2023 - Current
Patient Account Specialist
Tallahassee Memorial Healthcare
09.2021 - 06.2025
Patient Resource Assistant
Tallahassee Memorial Healthcare
04.2019 - 09.2021
Crew Trainer
Taco Bell
04.2017 - 04.2021
Cashier
Captain D’s
06.2016 - 03.2017
Associates of Arts - undefined
Tallahassee Community College
High School Diploma - undefined
Leon High School
Bachelor of Science - Computer And Information Sciences
Saint Leo University