Summary
Overview
Work History
Education
Skills
Timeline
Jada  James

Jada James

Kenner ,LA

Summary

Great customer satisfaction through exceptional service at Walgreens, I excel in team collaboration and efficient cash register operations. My proactive approach in addressing customer needs, coupled with a talent for stock replenishment, has consistently enhanced store efficiency and safety.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Walgreens
08.2023 - Current

My Walgreens schedule is 7pm-3:30am I have specific duties that need to be done before everything else. For example, I would have to take out the inside and outside trash first thing and zone specific aisle. Sometimes if we have truck or mclanes that come in, it’ll be written on my paper on which one to do. I mainly would work the candy Uboat for mclanes and work the hair and bath Uboat for truck. Not only do I work for the things that need to be done, I assist customers by finding items quickly to boost store satisfaction rates, listen to customer needs and desires to identify and recommend optimal products and lastly manage efficient cash register operations.

Team Member

Smoothie King
07.2023 - 07.2024

Working at Smoothie King is very easy. I would work on the register to process payments and collect cash for order totals. I always worked my scheduled shifts and remained available to work during coworker absences, holidays, and busy periods. Most importantly I kept work areas clean, organized, and safe to I and the teams safety. Lastly if any customer had an issue , I would addressed and resolved customer complaints in polite and professional manner and assist them in selecting smoothies best for them.

Education

Certification - Phlebotomy/ EKG

Unitech Training Academy - Lafayette, Lafayette, LA

At Unitech Training Academy they have the best individuals that you could possibly meet. My major is Phlebotomy and I currently love this study. My teacher who I have now is the best lady that i’ve ever came encounter with since grade school. She’s very educated and wants the best for us when it’s time for us to take our final and graduate. Not only, but I also do clinicals there and by that we basically draw blood from our classmates, the Medical Assistant students, or our teacher.

Skills

  • Team Collaboration
  • Regulatory Compliance
  • Stock replenishment
  • Sales closing
  • Refunds and exchanges
  • Customer Service

Timeline

Customer Service Associate - Walgreens
08.2023 - Current
Team Member - Smoothie King
07.2023 - 07.2024
Unitech Training Academy - Lafayette - Certification , Phlebotomy/ EKG
Jada James