Jada Lopez
Brigham City,UT
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Seasoned Customer Associate with 3 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Smiths Food And Drug
12.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Met customer call guidelines for service levels, handle time and productivity.
Inspector in Quality Assurance and Quality Control
QCS
07.2021 - 12.2021
- Completed precise measurements using special tools.
- Inspected incoming and outgoing materials for accuracy and quality.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
Inventory Control Specialist
QCS
01.2020 - 07.2021
- Worked with customers to pack items according to specific desires and requirements.
- Safely and securely loaded items to prevent damage during transport.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Education
High School Diploma -
Box Elder High School
Brigham City, UT06.2016
Skills
- Understanding Customer Needs
- Safety Regulations
- Quality Assurance
- Customer Service
Timeline
Customer Service Associate
Smiths Food And Drug
12.2021 - Current
Inspector in Quality Assurance and Quality Control
QCS
07.2021 - 12.2021
Inventory Control Specialist
QCS
01.2020 - 07.2021
High School Diploma -
Box Elder High School
Similar Profiles
Alex MaurerAlex Maurer
Cashier at Smiths Food And DrugCashier at Smiths Food And Drug
Melinda FinleyMelinda Finley
Department Manager at Smiths Food And DrugDepartment Manager at Smiths Food And Drug
AUSTIN MORRILLAUSTIN MORRILL
Assistant Produce Manager at Smiths Food And DrugAssistant Produce Manager at Smiths Food And Drug
Arath Arano-VargasArath Arano-Vargas
Deli Clerk at Smiths Food And DrugDeli Clerk at Smiths Food And Drug
Laura A FullmerLaura A Fullmer
Full Time Care Taker at SelfFull Time Care Taker at Self