Summary
Overview
Work History
Education
Skills
Timeline
Education and Training
Generic
Jada Ramirez

Jada Ramirez

Miami

Summary

Dynamic, safety-oriented professional dedicated to enhancing guest experiences while ensuring a secure environment. Possesses keen observational skills for swift intervention in potentially dangerous situations and emergencies. Equipped with extensive hands-on recreational experience, promoting a proactive approach to safety and enjoyment. Committed to fostering a positive atmosphere through vigilance and effective problem-solving.

Overview

2
2
years of professional experience

Work History

Brand Ambassador

Hollister.Co
10.2024 - 07.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Engaged with potential customers to foster positive brand image, leading to increased consumer interest.

Lifeguard

Jax Aquatics
05.2023 - 07.2025
  • Educated patrons about safe swimming practices through public announcements.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Performed regular cleaning and maintenance of pool equipment.
  • Inspected rescue tubes and buoys regularly to ensure they are in good condition.
  • Provided assistance to swimmers of varying skill levels.
  • Performed emergency rescues when necessary.
  • Responded quickly to medical emergencies in the pool area.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Reported any unsafe conditions or suspicious activity to management immediately.
  • Assisted with swim lessons for guests and members of the facility.
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Communicated regularly with supervisors regarding any issues that arose during shifts.
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Enforced all safety regulations and posted rules for patrons.

Education

High School Diploma -

Sandalwood High School
Jacksonville, FL
05-2025

BBA - Marketing

Florida International University
Miami, FL
05-2029

Skills

  • Customer service
  • Facility Maintenance
  • Effective communicator
  • Customer engagement
  • Adaptable personality
  • Goal-oriented mindset
  • Sales expertise
  • Sales and negotiation tactics
  • Exceptional communication

Timeline

Brand Ambassador

Hollister.Co
10.2024 - 07.2025

Lifeguard

Jax Aquatics
05.2023 - 07.2025

High School Diploma -

Sandalwood High School

BBA - Marketing

Florida International University

Education and Training

true

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