JADA RAY
Palm Beach
Summary
Detail-oriented professional with experience in front office management and customer engagement. Skilled in scheduling, administrative tasks, and team collaboration, consistently improving customer experiences while ensuring smooth office operations.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
GOLD COAST PHYSICAL THERAPY
Palm Beach Gardens, FL
08.2025 - Current
- Resolved customer concerns promptly, contributing to positive guest satisfaction and retention efforts.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Front Desk Receptionist
FLIPPOS INDOOR PLAYGROUND
Fort Lauderdale, FL
09.2024 - 02.2025
- Greeted and assisted customers upon arrival, ensuring a welcoming atmosphere.
- Managed phone calls and inquiries, providing information about services and memberships.
- Scheduled appointments and coordinated bookings for parties and events efficiently.
- Maintained cleanliness and organization of front desk area to enhance customer experience.
Cashier
Wingstop
Fort Lauderdale, FL
08.2023 - 01.2024
- Processed customer transactions accurately using point-of-sale (POS) systems.
- Assisted customers with menu selections and answered inquiries effectively.
- Maintained cleanliness and organization of the front counter and dining area.
- Handled cash, credit, and mobile payment transactions with attention to detail.
Education
Health Sciences
Palm Beach State College
Lake Worth, FL10-2027
High School Diploma -
MIAMI JOB CORPS
Miami Gardens, FL08-2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Team collaboration
- Scheduling
- Front office management
- Telephone etiquette
- Problem-solving skills
- Administrative skills
Timeline
Front Desk Receptionist
GOLD COAST PHYSICAL THERAPY
08.2025 - Current
Front Desk Receptionist
FLIPPOS INDOOR PLAYGROUND
09.2024 - 02.2025
Cashier
Wingstop
08.2023 - 01.2024
Health Sciences
Palm Beach State College
High School Diploma -
MIAMI JOB CORPS